The diagnostic fee rolled into the repair
You charged to come out and find the fault. Bury that in the repair line and the customer reads the visit as a single number, and a single number is the easiest thing in the world to argue with.
Appliance repair
Bill the repair before you leave the driveway.
Diagnostic fee, labor, and the part with its number printed under it. Three lines, one finished invoice, in the customer's hands while you are still parked outside.
Download on the App Store
No account. No sign-up.
- A part number under every part
- Diagnostic fee and labor on their own lines
- Sales tax at the rate you work to
The problem
One lump sum, and the whole call is up for debate.
Labor with no hours beside it
Ninety minutes on the floor behind a washer is the part of the job nobody watched you do. Put the hours and your rate on the document and the amount explains itself before the phone rings.
The part number nobody wrote down
The customer wants to know what went into the machine, and a warranty claim gets settled on the part number. Leave it off the invoice and you are scrolling through photos on your phone to find it again weeks later.
What Bily does
Every piece of the call on a line of its own.
Type the part, type its number, and Bily prints the number under the description, where the customer and the warranty company both go looking for it.
- A line for each part, with its part number printed under the description
- Labor on its own line, at your hourly rate, with the hours shown
- The diagnostic fee kept separate from the repair
- Sales tax at the rate you work to, or left off the document
- Saved and sent from the driveway, before you start the next call
The proof
This is what the customer gets.
A document that answers the questions before they are asked, and that a warranty claim can be settled from.
Delgado Appliance Repair
120 Mill Street, Austin TX 78701
[email protected]
(555) 010 4461
INVOICE
Bill to
Marisol Ibarra
1912 Cedarcrest Drive, Austin TX 78704
| Description | Qty | Rate | Amount |
|---|---|---|---|
| Diagnostic fee | 1 | $89.00 | $89.00 |
| Labor | 1.5 h | $95.00 | $142.50 |
| Whirlpool washer drain pump Part no. WPW10730972 |
1 | $68.40 | $68.40 |
Total$299.90
How to pay
- Routing number
- 021000021
- Account number
- 1234567890
- Account name
- Delgado Appliance Repair
Please quote 1042 as the payment reference.
Invoice 1042 of Delgado Appliance Repair
Questions
Before you download.
Does the part number print on the invoice?
Yes. Type it on the part's line and it prints under the description, which is where the customer looks and where a warranty claim gets settled.
Can I charge the diagnostic fee separately from the labor?
Yes. The diagnostic fee is its own line at its own rate, and labor is its own line at your hourly rate with the hours beside it, so the call breaks down the way you actually worked it.
What about sales tax on parts?
Sales tax is yours to set. Put your rate in once and every invoice carries it at that rate. Leave the rate out and the invoice carries no tax line.
Send the invoice before you back out of the driveway.
Download on the App Store
No account. No sign-up.